Ongoing Care
Experience has shown that clients want to be actively involved in resolving their problems and this approach leads to better results. This is why your treatment will include advice on things that you can do to help yourself and prevent problems from reoccurring.
This may involve simple exercises, suggestions to help improve your posture, advice on your workstation setup or dietary advice.
It is sometimes necessary to refer you to back to your GP for additional tests such as an MRI scan or for more appropriate treatment. You may also be referred to another healthcare practitioner such as a physiotherapist or nutritionist to supplement your osteopathic treatment. Sollus Healthcare has established professional links with a range of therapists so you can be sure that they meet our very high standards of healthcare.
We have found that this multi-disciplinary approach leads to much better treatment results and happier clients.
Keeping your GP informed
Although referral from your GP is not necessary, we always encourage you to keep them fully informed. With your permission, we will send a report to your GP, with details of your condition and treatment and you can also request a letter for your employer, if this would be beneficial.
Addressing concerns
Although we will always do our best to support our clients if you feel that we have not met our usual very high standards of service please raise your concerns with the person involved or the clinic principal to see if the matter can be resolved. We always appreciate your feedback and promise to act on any concerns as it is important to us that we provide the best possible service to you, our clients.
If you are not satisfied that your concern has been dealt with appropriately please refer to our Complaints Procedure document download.